Troubleshooting Clothes Washer Repair
Safety Tip: Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary; see your owner’s manual for information specific to your washer. Disclaimer…
Call (937) 743-8888 or(513) 422-1085 for assistance.
Clothes Washer Doesn’t Work
Remedies:
- Proper power supply
- Unplugged or defective cord
- Blown fuse or circuit breaker
- Kinked water supply or drain hose
- Repair power supply
- Plug in or replace cord
- Replace fuses or turn circuit breaker back on
- Straighten the kink – if you can’t, replace the hose
Washer Doesn’t Fill
Remedies:
- Blocked water inlet screens
- Clogged filters
- A kink in one of the hoses
- Timer that is not set
- Defective timer or temperature selector
- Clean or replace water inlet screens
- Check the inlet hose filters and clean them
- Straighten the water supply hoses
- Turn the timer slightly or press the buttons firmly
- Let a professional replace timer or temperature selector
Washer Doesn’t Agitate
Remedies:
- Loose or broken drive belt
- Defective agitator solenoid
- Tighten or replace belt
- Let a professional replace agitator solenoid
Washer Doesn’t Spin
Remedies:
- Loose or broken drive belt
- Defective agitator solenoid
- Tighten or replace belt
- Let a professional replace agitator solenoid
Washer Doesn’t Drain
Remedies:
- Jammed or defective drain pump
- Clear jam
- Let a professional replace pump
Washer Vibrates Excessively
Remedies:
- Machine or load in machine isn’t level
- Defective snubber
- Loose basket
- Worn basket support
- Adjust leveling feet or load in machine
- Tighten basket hold-down nut
- Let a professional replace snubber or support
Washer Doesn’t Shut Off
Remedies:
- Disconnected air hose
- Defective water inlet valve
- Reconnect hose to water level switch
- Let a professional replace water inlet valve
Washer Fills but Motor Doesn’t Start
Remedies:
- If motor hums, jammed drain pump or defective motor
- Tripped or defective overload protector
- Unjam pump
- Reduce wash load
- Let protector reset and replace if defective
- Let a professional replace motor or protector
The Water Doesn’t Stop Running
Remedies:Disconnected overflow switch
- Disconnected hose
- Defective overflow switch
- Defective timer
- Damaged mixing valve
- Replace the water hose
- Check the switch and replace it
- Replace the timer
- Replace the valve
The Tub Fills with Water but the Machine Doesn’t Run
Remedies:
- Tripped lid safety switch
- Too much laundry in the tub
- Defective motor
- Defective timer
- Make sure the lid is closed
- Check the switch
- Take some things out and wait 15 minutes for the motor to reset
- Call a qualified contractor
The Motor Runs but the Machine Doesn’t Agitate or Spin
Remedies:
- Loose or broken drive belt
- Broken gears or transmission
- Tighten the belt or replace it
- Call a qualified contractor
Washer Leaks
Remedies:
- Loose hose connection
- Defective hoses
- Damaged gaskets
- Defective mixing valve
- Damaged pump
- Defective overflow switch or sensor
- Check and tighten the connection
- Replace the hose
- Check the gaskets, then replace it if necessary
- Check the valve for cracks, then replace if necessary
- Check for defects and replace bad parts
- Call a qualified contractor
Washer Won’t Drain
Remedies:
- A kink in the drain hose
- The position of the drain hose is too high
- Defective timer
- Stuck drain pump
- Straighten the hose
- Make sure the hose is not emptying more than three feet above the floor
- Replace the timer
- Call a qualified contractor
The Water Doesn’t Get Hot Enough
Remedies:
- The water heater setting is too low
- The water supply hoses are misconnected
- Defective mixing valve
- Defective timer
- Reset the thermostat to 140 – 160 degrees F
- Reverse the hose connection
- Replace the defective valve
- Replace the timer
- Call a qualified contractor